Shipping policy

Digitart Invitation

Thank you for shopping with Digitart Invitation. Please read our shipping policy carefully before placing an order.

1. Digital Products (No Shipping Required)

All digital products (invitation videos, graphic designs, templates, downloadable files) are delivered electronically.

  • No physical shipping is involved

  • Digital products are delivered via:

    • Email, or

    • Download link, or

    • WhatsApp (if applicable)

  • Delivery time depends on product type and customer response for required details

2. Physical Product Shipping

We ship physical products to the address provided at checkout.

Processing Time

  • Order processing time: 2–5 business days

  • Orders are processed after successful payment confirmation

Shipping Time

  • Domestic shipping (India): 5–10 business days

  • Delivery times may vary depending on location, courier partner, or unforeseen circumstances

3. Shipping Charges

  • Shipping charges (if any) are calculated at checkout

  • Charges may vary based on location, product size, and weight

4. Incorrect Address

  • Customers are responsible for providing the correct shipping address

  • We are not responsible for delivery issues caused by incorrect or incomplete address details

5. Delays

Digitart Invitation is not responsible for shipping delays caused by:

  • Courier company issues

  • Natural disasters

  • Government restrictions

  • Public holidays

6. Damaged or Lost Shipments

If your physical product arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery

  • Provide order number and clear photos/videos of the package

After verification, we may offer:

  • Replacement (if applicable), or

  • Store credit (at our discretion)

No cash refunds will be provided.

7. Contact Information

If you have any questions regarding shipping, please contact us:

Store Name: Digitart Invitation
Email: [Add your support email here]

If you want, I can also:

  • Shorten this policy

  • Match it exactly with No Return / No Refund wording

  • Customize it for international shipping

  • Make it more Shopify legal-compliant

Just tell me 😊